Leadership
Executive Leadership Committee (ELC)
Shawn Stewart
Chief Executive Officer and Interim Chief Revenue Officer
Shawn Stewart serves as the Chief Executive Officer and Interim Chief Revenue Officer. Accompanying his role as CEO, Shawn also serves as the Director of the Board for Forward Air. Prior to joining the company in 2024, Shawn served as President & Managing Director of North America for CEVA Logistics, with financial and operational responsibility for the U.S., Canada, Mexico, and the Caribbean. In this role, Shawn worked closely with the Global Executive Board and the C-Suite to set strategy and lead execution. Under Shawn’s leadership, CEVA North America’s revenue grew by $3 billion in three years and Net Promoter Scores improved by 23%. Concurrently with this role, Shawn also was an Inside Director and Board Member for CEVA Government Services—a standalone entity controlled by an independent board.
Throughout his career, Shawn has excelled at building world-class teams, strengthening employee relations, promoting diversity and inspiring teams to take ownership of results. He is dedicated to building genuine relationships with customers and employees that foster trust and collaboration. Shawn has also demonstrated a proven ability to align staff and leadership around a cohesive vision and develop programs, methodology and strategies to consistently exceed budgeted goals. Shawn is a veteran of the United States Navy and was awarded the Navy Achievement Medal.
Jamie Pierson
Chief Financial Officer
Jamie Pierson serves as the Chief Financial Officer. An accomplished financial executive, Jamie is an expert in business and financial transformations for both public and private companies.
Prior to joining the company, Jamie was Chief Financial Officer for numerous domestic and global companies, including Yellow Corporation (previously YRC Worldwide) (YELL; NASDAQ), PrimeSource Building Products, Ecobat Technologies, and most recently, MV Transportation. Jamie holds an MBA and a BBA in Finance from The University of Texas at Austin.
Prior to joining the company, Jamie was Chief Financial Officer for numerous domestic and global companies, including Yellow Corporation (previously YRC Worldwide) (YELL; NASDAQ), PrimeSource Building Products, Ecobat Technologies, and most recently, MV Transportation. Jamie holds an MBA and a BBA in Finance from The University of Texas at Austin.
Michael L. Hance
Chief Legal Officer and Secretary
Michael Hance is the Chief Legal Officer and Secretary. Michael is responsible for overseeing all aspects of legal affairs. Michael served as the Interim Chief Executive Officer beginning in February 2024 until Shawn Stewart was appointed CEO in April 2024. Michael joined Forward Air in 2006 as Staff Counsel and became Senior Vice President and General Counsel in 2008 and the Company’s Chief Legal Officer in 2014. While serving as General Counsel, he also led the Company’s Human Resources department from 2010 to 2014.
Micheal holds a Juris Doctor degree from Emory University School of Law, a Master of Divinity Degree from Emory University’s Candler School of Theology, and a B.A. in Political Science and Religion from Carson-Newman College. Before joining Forward Air, Mr. Hance practiced law with the law firms of Baker, Donelson, Bearman, Caldwell and Berkowitz, P.C. and with Bass, Berry & Sims, PLC.
Micheal holds a Juris Doctor degree from Emory University School of Law, a Master of Divinity Degree from Emory University’s Candler School of Theology, and a B.A. in Political Science and Religion from Carson-Newman College. Before joining Forward Air, Mr. Hance practiced law with the law firms of Baker, Donelson, Bearman, Caldwell and Berkowitz, P.C. and with Bass, Berry & Sims, PLC.
Jay Tomasello
Chief Information Officer
Jay Tomasello is the Chief Information Officer. Jay oversees all aspects of technology including software development, architecture, infrastructure, operations technology and research and development. Prior to joining Forward Air, Jay had a distinguished career holding various IT leadership positions at FedEx, including Director of Enterprise Customer software development, Director of Enterprise Architecture, and ultimately, VP and head of IT for all of the FedEx Supply Chain operating company.
Prior to FedEx, Jay held various positions related to software development including leading all software development for a big data startup. Jay holds an MBA and a Bachelor of Science in Computer Science from the University of Memphis.
Prior to FedEx, Jay held various positions related to software development including leading all software development for a big data startup. Jay holds an MBA and a Bachelor of Science in Computer Science from the University of Memphis.
Jessica Herren
Chief Solutions Design and Customer Excellence Officer
Jessica Herren serves as Chief Solutions Design and Customer Excellence Officer since joining Forward in 2024. Jessica leads the development, execution and optimization of our customer-centric supply chain strategy and solutions across the enterprise.
With over two decades of experience in logistics and international trade, Jessica is a seasoned executive known for driving strategic initiatives and delivering operational excellence across the globe. Prior to joining Forward, Jessica was Senior Vice President of Global Customs & International Trade at CEVA Logistics, where she led the strategic direction of customs and trade products in over 50 countries.
Jessica earned her bachelor’s degree Business and Management from the University of Phoenix and is a licensed customs broker.
With over two decades of experience in logistics and international trade, Jessica is a seasoned executive known for driving strategic initiatives and delivering operational excellence across the globe. Prior to joining Forward, Jessica was Senior Vice President of Global Customs & International Trade at CEVA Logistics, where she led the strategic direction of customs and trade products in over 50 countries.
Jessica earned her bachelor’s degree Business and Management from the University of Phoenix and is a licensed customs broker.
Doug Smith
Chief People Officer
Doug Smith serves as Forward Air’s Chief People Officer. In this role, Smith oversees all aspects of the Company’s Human Resource function and the capacity growth and retention initiatives for Forward Air’s fleet.
A seasoned Human Resources leader with more than 25 years of experience across multiple industries, Smith brings expertise in aligning functional teams to business strategies – both domestically and internationally.
Prior to joining Forward, Smith was Senior Vice President of Human Resources for CEVA Logistics.
Smith earned his bachelor’s degree in business administration from the Bloomsburg University of Pennsylvania.
A seasoned Human Resources leader with more than 25 years of experience across multiple industries, Smith brings expertise in aligning functional teams to business strategies – both domestically and internationally.
Prior to joining Forward, Smith was Senior Vice President of Human Resources for CEVA Logistics.
Smith earned his bachelor’s degree in business administration from the Bloomsburg University of Pennsylvania.
Bobby Solis
President, Asia and Europe
Bobby Solis serves as the President of Asia and Europe. An industry veteran with 30 years of experience in global logistics and freight forwarding, Bobby leads a global team of professionals with a passion for top-tier customer service. Bobby oversees an international team consisting of 1,600 employees across 10 countries.
Bobby joined JSI Logistics in 1995 and held various leadership roles, including Regional Manager, Director of US Operations, Vice President of Operations and President. JSI Logistics was acquired by Omni Logistics in 2019. Prior to his career in logistics, Bobby served in the United States Navy Submarine Force.
Sylvia Cintron
Vice President of Marketing and Communications
Sylvia Cintrón serves as Vice President, Marketing and Communications for Forward Air. Sylvia oversees the marketing and communications strategy and execution for the entire organization, focused on enhancing brand awareness, customer loyalty and market position.
A marketing expert with nearly 30 years of experience, Sylvia has held leadership roles for a wide range of companies, including Kenco Group, Credit Corp, and digital advertising agency AREA203. Sylvia is passionate about developing and leading high-performing teams, mentoring the next generation of marketers, and collaborating with cross-functional stakeholders to achieve shared goals and success.
Sylvia holds a BBA in Business Management / Marketing from the Universidad del Sagrado Corazon in San Juan, PR.
Jordan Grabliauskiene
Executive Assistant to the CEO
Jordan Grabliauskiene serves as the Executive Assistant to CEO Shawn Stewart. Jordan joined Omni Logistics in 2023, shortly after earning her master’s degree in organizational leadership business from John Brown University, where she played college basketball for four years.